CY Partners are looking to recruit a Quality Coordinator on behalf of a Global Pharmaceutical manufacturer at their site in Barnard Castle, on an initial 6-month contract.
The main purpose of the role is to investigate customer complaints within a defined timescale by:
• Ensuring that all complaints are recorded at the time they are received, that pertinent information (including samples) is gathered and investigated, and that reports are issued through established channels in a timely manner.
• Directing product complaints to product stream / support group complaint co-coordinators for investigation.
• Reporting outstanding complaints to product stream / function.
• Identifying any associated adverse event (AE) / device incident (DI), and trigger investigation and reporting of these in accordance with Regulatory requirements and timelines..
• Participating in internal audits of relevant production and support areas and manages action follow ups.
Candidates should have a background in science and ideally some experience within pharmaceutical manufacturing environments.
Candidates interested in this role ideally must be available to start within 2-3 weeks and have access to their own transport.